Welcome to DSI Online.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, If you disagree with any part of these terms and conditions, please do not use our website.
Ordering
First, you need to register. Please, specify precise delivery address, e-mail and telephone number. Then, select the desired item. Enter required dimensions, quantity and click on the “Add to cart” button. After you complete your selection, click on the “Shopping Cart” button and you’ll be taken to a page where you can see selected items, change quantity and see the total cost of your order. After confirmation of selected items and verification of delivery address, choose a payment method and complete the purchase procedure. After that, a letter to confirm purchase and order details comes to your e-mail address. Please check all e-mail folders (Inbox, Spam, folder Updates and other).
Payment
Our online store accepts payments by Credit Cards (American Express, Visa, MasterCard); the payment is without any commission. If you have problems with the payment please contact your bank to open online payments for your card. Also we accept the payments made via PayPal. Regardless of a payment method, all payment pages of DSI are protected by the SSL certificate.
Order Processing
We strive to release the order next day after payment. Before shipping the order we carefully check the correctness of the selected products. In case of need we might recommend you to change or add some items. It is very important for us you choose the right products and can correctly use them. If the order isn’t correct we will contact you by e-mail or phone for details clarification. In case there is no need order clarification, we send the parcel next day after order placement. After order preparing and parcel shipping we provide an e-mail with the parcel number and tracking link. Please check all e-mail folders (Inbox, Spam and Social).
Delivery
DSI using DHL express courier service by default.
• Please make sure you enter the correct shipping address, e-mail and contact number. In case of reshipment of the order due to incorrect address, shipping costs are paid by the customer.
• We can’t influence the delivery from the moment parcel crossed your country's borders
• The customs duties should be paid by the customer (in case of need). Customs taxes and terms & conditions for importation goods to your country are the buyer’s responsibility. For more information regarding your country’s custom policies, please contact your local customs office. please go to ‘Shipping Details’ page to learn more about delivery in different countries.
Return / Exchange
We will provide instruction on where to return/exchange your item(s). Please note that we can exchange or take back goods only in original packaging without any damage. You should send the product(s) within 60 days of receipt. Exchanges may take up to ten business days to process after we receive the tracking number for the returned goods. Please read our full Return Policy for more information
